What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi guys, I've followed the instructions (all good).

    Asked by jeanettemaree on May 17, 2012 at 02:04 AM

    Hi guys, I've followed the instructions (all good). Problem is that I can only see the form by clicking on the preview button. Going into the Tab brings up the 'backend' of the page, as in step 9 as opposed to the form. Any ideas where I went wrong?


    This is a re-post of a comment on Adding a Form to Your Facebook Page

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    JotForm Support

    Answered by idarktech on May 17, 2012 at 02:08 AM


    That's because you are logged in as the page admin (owner). Kindly logout from your FB account, and then check that using guest or other accounts. That should display the actual form.

    Hope this helps. Thanks!

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    Answered by nae479 on June 02, 2012 at 08:57 AM


    I have the same problem. I did logout from my fb account and login on my wife's fb account but i'm getting this when trying to open the form:

    Navigation to the webpage was canceled
      What you can try:
      Retype the address
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    JotForm Support

    Answered by liyam on June 02, 2012 at 09:35 AM

    Hello nae479.  Please start a new topic and provide us more details including the form in issue.

    Looking forward to your post.