What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I redirect away to custom URL from jotform on form page load?

    Asked by conaer on December 06, 2016 at 01:23 PM

    We have loved using JotForms but due to security requirements we have now built a custom form on our website.  Is there anyway to redirect users who have the jotform url to our new URL?  There are a few querystring parameters I would want to forward as well if possible.


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    JotForm Support

    Answered by Mike on December 06, 2016 at 02:47 PM

    We do not have an auto-redirect option, but you might consider the following workaround:

    - Hide your current form fields.

    - Setup a form Thank You Redirect to your custom URL.

    - Add a Global Countdown widget which can be configured to automatically submit the form. 

    If you need any further assistance, please let us know.