Form Encryption: Ability to encrypt only certain fields of the form.

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    Asked on December 06, 2016 at 01:25 PM

    We have an encrypted form for financing purposes and only two administrators have the encryption key. Yet we would like to notify our sales people that the form (with the name of the client) has been submitted. In another non-encrypted form we create an email notification for our sales people and select the only field they see is that of their client. However doing this with an encrypted form notifies them, but of course the message is encrypted, including the name of the client, so their message is jibberish. Is there a way we can not have the name of the client encrypted or another work around to provide notification to our sales people?


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    Answered on December 06, 2016 at 02:50 PM

    Unfortunately it is not possible to encrypt only some fields, so far only can be encrypted the entire form, if you would like to use some fields from the form in the email subject, for example, then you will need to de-crypt the entire form. 

    However, if you want we could escalate a feature request for this so only certain fields can be encrypted so you can use some info in emails or thank you page, please do let us know and we will be glad to proceed with that. 

    Looking forward to your response. 

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    Answered on December 06, 2016 at 03:45 PM
    I think it would be a good feature. I think many of your clients do not
    use the email feature to notify others of a submittal yet hiding many of
    the fields on a "need to know basis" if they did, you would probably
    have more of my kind of request. If everything in the form was
    encrypted other than an "un-encrypted field" the administrator could
    choose which, if any, field they wanted disclosed to others who get
    submittal notice.
    David Ekins
    JotForm wrote:
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    Answered on December 06, 2016 at 05:16 PM

    Thank you for the confirmation, I will forward this thread to our second level as a feature request, do note that this may take some time to be implemented, we cannot ensure an ETA or if this will be available, it is also based on the number of users requesting the same feature. 

    However, if we receive updates regarding the progress of this feature we will let you know via this thread.