Duplicate forms

  • Profile Image
    aaronsvt
    Asked on December 06, 2016 at 01:25 PM

    Hi, this was one of the reasons i reduced my package down to the free one.

     

    I was always getting duplicated forms and it was causing me to go over on my allowance so i had to upgrade, when i mentioned this last time no body got back to me with a solution.

     

    But here i am again with more duplicated forms, like double figures duplicated.

     

    Please checkout this form https://form.jotformeu.com/60135207011336

  • Profile Image
    John_Benson
    Answered on December 06, 2016 at 02:58 PM

    If I understand you correctly, you were referring to the duplicate submissions. If yes, you can add a Captcha field. In this way you can prevent double submissions to your form. Here's a guide: https://www.jotform.com/help/205-How-to-Add-a-CAPTCHA-field.

     

    You can also set the Unique Submission to check cookies or IP. In this way, you can prevent multiple submissions from the same browser or IP address. Here's a guide: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form.

     

    Please try it out and let us know how it goes. Thank you.