What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by LLLofCT on December 06, 2016 at 02:29 PM

    I'm trying to downgrade our account to basic and it says an error occurred and to contact the support team. 

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    JotForm Support

    Answered by BDAVID on December 06, 2016 at 05:05 PM

    The request wen't through, your account is scheduled to downgrade on Dec 12, 2016. Let us know if you have more questions.