downgrade

  • LLLofCT
    Asked on December 6, 2016 at 2:29 PM

    I'm trying to downgrade our account to basic and it says an error occurred and to contact the support team. 

  • David JotForm Support Manager
    Replied on December 6, 2016 at 5:05 PM

    The request wen't through, your account is scheduled to downgrade on Dec 12, 2016. Let us know if you have more questions.