How do I not require payment?

  • anamsanchez02
    Asked on December 6, 2016 at 5:45 PM

    I am trying to create a form with an option to pay online, but I do not want to make it a requirement.  Even when I allow a free item instead of the camp registration it will not submit because I have not entered a credit card. 

  • Chriistian Jotform Support
    Replied on December 6, 2016 at 8:58 PM

    You can use the Show/Hide condition to hide the payment field when a user selects "No, I will mail or bring my payment" in the Pay Online radio field. Here's our guide on How to Show or Hide Fields Base on User's Answer.

    Hiding the payment field should allow your users to submit the form without entering a credit card on the form.

    If you need further assistance, please let us know.
    Thank you.