Form Preview shaking uncontrollably up and down.

  • nbaxley
    Asked on December 6, 2016 at 5:49 PM

    When I preview my form in the pop-out window it is shaking uncontrollably up and down. I can preview it fine in the browser, but I seem to only be able to use the "Fill Form" option if I am working in the pop-out preview option.

  • Chriistian Jotform Support
    Replied on December 6, 2016 at 9:17 PM

    I cloned your form and previewed it there, but I can't seem to replicate the issue. The form doesn't shake up and down when I check it on the preview pop-up window. Below is a recording of me scrolling through the pages of the cloned form.

    Form Preview shaking uncontrollably up and down Screenshot 20

    Are you still encountering this issue on your end? May I ask which browser and device were you using when you encountered this issue? This will help us investigate the issue further. Can you please try clearing your form cache and your browser cache to refresh the form.

    If the issue still persists, please let us know.
    Thank you.