What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a Bronze acct. KHView. I need to remove the 'JotForm' name from senders list on emails and change it to something else. Cannot seem to find how

    Asked by khview on December 06, 2016 at 06:31 PM
    Page URL:
    khview.com

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    JotForm Support

    Answered by Chriistian on December 06, 2016 at 10:29 PM

    You can follow the steps below on how to change the 'Jotform' Sender Name to a name field on your form.

    1. Open the Email Wizard by clicking the Email Button

    2. Hover your mouse to the Sign Up Form notification and select Edit to change the settings of your notification

    3. Then open the Recipients tab.

    4. Set the Sender Name to "Your Name" field.

    Save the setting and you're all set. Once you receive a notification, instead of Jotform, the Sender Name will show up as the Name of the user who submitted your form.

    You may also check this guide for more info on Setting Up Email Notifications

    If you need further assistance, please let us know.
    Regards.