I have a Bronze acct. KHView. I need to remove the 'JotForm' name from senders list on emails and change it to something else. Cannot seem to find how

  • SASSale
    Asked on December 6, 2016 at 6:31 PM
  • Chriistian Jotform Support
    Replied on December 6, 2016 at 10:29 PM

    You can follow the steps below on how to change the 'Jotform' Sender Name to a name field on your form.

    1. Open the Email Wizard by clicking the Email Button

    I have a Bronze acct Screenshot 40

    2. Hover your mouse to the Sign Up Form notification and select Edit to change the settings of your notification

    I have a Bronze acct Screenshot 51

    3. Then open the Recipients tab.

    4. Set the Sender Name to "Your Name" field.

    I have a Bronze acct Screenshot 62

    Save the setting and you're all set. Once you receive a notification, instead of Jotform, the Sender Name will show up as the Name of the user who submitted your form.

    You may also check this guide for more info on Setting Up Email Notifications

    If you need further assistance, please let us know.
    Regards.