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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I get the Authorize.Net payment to work?

    Asked by carouselranch on December 06, 2016 at 08:28 PM

    I currently use USAePay for my credit card processor. I was told to choose Authorize.Net (with USAePay emulator) for my payment forms. However, it asks for my API Login ID which USAePay does not use. How do I get the Authorize Net payment to work via USAePay?

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    JotForm Support

    Answered by candy on December 07, 2016 at 01:56 AM

     

    Hello,

     

    Please check following Authorize.net guide to learn how to get API Login ID and Transaction Key: https://www.authorize.net/support/CP/helpfiles/Account/Settings/Security_Settings/General_Settings/API_Login_ID_and_Transaction_Key.htm

     

    Also, To be able to receive payments, you will need an Authorize.net merchant account.

     

    If you need further assistance, let us know.

    Thanks.

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    Answered by carouselranch on December 08, 2016 at 05:57 PM

    This doesn't make sense. If you have an Authorize.net merchant account why would you need to use an emulator? I have USAePay as well and can not figure out how to verify the account.

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    JotForm Support

    Answered by jonathan on December 08, 2016 at 09:36 PM

    The emulator option in Authorize.net payment field is optional.

    So you do not have to provide it if you do not want to use it.

    You can assign the option None in the Emulator option in the Authorize.net payment gateway settings.

     

    You had asked...

    How do I get the Authorize Net payment to work via USAePay?

    Just to be clear, the purpose of the Emulator is to emulate via payment field some payment integrations that are not available to JotForm.

    In this case, since USAePay is not available, you can use Authorize.net field to emulate it instead if you want to use USAePay payment in your form.

    Hope this is clearer. Let us know if there is more we can help you with.