Show Map Location widget issue

  • bwsaxon
    Asked on December 6, 2016 at 11:20 PM

    I have added an api and enabled them but can not get the map to show in my form. 

     

    Page URL: https://form.jotform.com/63340678946164
  • omerorkun JotForm Data Scientist
    Replied on December 7, 2016 at 3:18 AM

    Hi,

    I have cloned your form and managed to get the widget running normally. Please see the cloned version:

     

    Show Map Location widget issue Image 1 Screenshot 20

    Here is what you should do:

    1. You should put valid values in Latitude and Longitude fields. I have selected both of them to be 50. 

    2. You might need to try getting a different API key since the one you used may have reached its limit. 

    Please try these and let us know if the issue still persists. 

  • bwsaxon
    Replied on December 7, 2016 at 8:38 PM

    Hello Thanks for looking into this.  I have entered the lat long a 50 and updated my api but still nothing is displaying

  • omerorkun JotForm Data Scientist
    Replied on December 8, 2016 at 1:24 AM

    Hi, 

    I have opened your actual from through its direct URL: 

    https://form.jotform.com/63340678946164

    The widget seems to be working fine:

    Show Map Location widget issue Image 1 Screenshot 20

    If you are still having troubles with it on your end, please share a screenshot of the error you are getting. In the meantime, you can use another widget of ours which is functioning in the same way with Show Map Location widget. 

    Please try "Address Map Locator" widget:

    https://widgets.jotform.com/widget/address_map_locator

    Please contact us again if you need any further assistance.