What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to activate my expired account?

    Asked by sachinomg on December 06, 2016 at 11:39 PM

    Suppose, My I used paid package for 2 months & expired after 2 months. Can I activate again this package after 6 months ? What about my data. Can I access my old data also?

  • Profile Image
    JotForm Support

    Answered by candy on December 07, 2016 at 03:17 AM

    Hello,

    Could you please give us the account information (account username, account email or any form URL belongs to that account) that expired and you have wanted to activate again? We can check it in order to answer clearly.

    However, I can say that if you had deleted your old data, it is not possible to access.

    You might have upgraded your account in order to activate your account again.

    Thanks.