What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I need Jotform to run the payment through again.

    Asked by SuperLotion on December 07, 2016 at 12:19 AM

     I had to add money to my Paypal acct.. How do I get the payment to run through again?

  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 07, 2016 at 03:26 AM

    Hello SuperLotion,

    I did check your account and found that economy monthly subscription payment was not successful and declined on Dec 05, 2016. PayPal will automatically try to charge your card or PayPal account again in next few days.

    Thank you!