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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Files upload but don't send

    Asked by themugbarn on May 17, 2012 at 09:44 AM

    I would like the multiple file option but the source doesn't include it. Plus when I try and upload a file it does that/shows the title, press submit and nothing happens.


    Thanks for your help: http://www.themugbarn.co.uk/custom-made-personalised-t-shirt-3431-p.asp



    Page URL:

  • Profile Image

    Answered by pinoytech on May 17, 2012 at 10:51 AM


    Sorry for the inconvenience that may have caused you. Have you tried already embeding your form code into your website using iFrame and deleting your browser cache and cookies? If not, please give a try and let us know if the said issue still persist so we can further assist you.

    Thank you!

  • Profile Image

    Answered by themugbarn on May 17, 2012 at 10:53 AM

    Thanks for your kind assistance.

    Deleted cache/cookies etc and tried iFrame but my web host I don;t think supports that.....not too sure, i'll try again and get back to you if it doesn't work.

    Thanks again,


  • Profile Image

    Answered by themugbarn on May 17, 2012 at 11:22 AM

    Hi again.

    No, iFrame doesn't work either. same looking form, will alow me to search for a file but doesn't submit it plus doesn't send a confirmation email and doesn't say thank you to the user afterwards for submitting.


    All the settings I have set to do all of the above.

    Thanks anyway,


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    Answered by jeanettebmz on May 17, 2012 at 05:07 PM

    A ticket has already been forwarded on another thread regading to the multiple upload file issue. You will recieve updates of the status on this thread

    Thanks Jeanette