What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Your account is currently on free, it means that you're not being billed for your account, but if you would like to upgrade then an annual subscription will be good for you since it has already a discount compared to pay for your subscription in a monthly basis during a year.
We currently have also a discount for the first payment on annual subscriptions, when you log in you will get a pop up like this:
You will also have a banner displayed in your account where you can click and upgrade:
Please if you have any question, let us know.