What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How can I tell which of two accounts we have is being billed for items?Asked by SharonPowers on December 07, 2016 at 07:30 AM
Our organization uses two different accounts for forms for different areas of our work.
We received an email stating a $5.00 charge was billed. Your JotForm Inc receipt [#2996-9725]
Where do I find account information for each account so I can tell which one this is?
I can locate the other account that is used by your organization through our system. The other is "secondharvest" and it is indeed on a storage plan which is $5.00 monthly.
Please go to your account page when you are logged in through here:
You can see the account type as I highlighted with a red line.
Please contact us again if you need any further assistance.