What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Using your site to scam people

    Asked by Bonnie Bryant  on December 07, 2016 at 08:19 AM

    I did get an email from you requesting information.  Can you supply me with an email and contact information such as a phone number so I can get you this information.  On the email I got from you it said noreply@  I need your help they are scamming people using your forms.  The site it came from is bookingtimeshares.com

    Page URL:
    bookingtimeshares.com

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    JotForm Support

    Answered by candy on December 07, 2016 at 09:04 AM

    Hello Bonnie,

    Thank you for the information.

    However, we do not have phone support. If you need to send us an email, you can send it to jotformsupport@gmail.com.

    Could you please send us that email screenshot that makes you suspect about the form using for a scam?  Also, if you provide us the form URL that sends emails, it would be easier for us to do research about the account.

    Regards,