My Form is live and submissions are in "Please Wait" mode

  • chrishardy
    Asked on December 7, 2016 at 10:28 AM

    Need a little help with wordpress integration. All submissions are stuck in "Please Wait" mode.

     

  • John_Benson
    Replied on December 7, 2016 at 11:20 AM

    I did a test submission on the direct form link and it is working fine. I was not able to replicate the problem. Here's the thank you page:
    My Form is live and submissions are in Please Wait mode Image 1 Screenshot 30

    I tried it on the website URL you provided and I was able to replicate the issue. I was also stuck in the "Please wait..." button. See image below:

    My Form is live and submissions are in Please Wait mode Image 2 Screenshot 41

    Please try re-embedding your form but this time use the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If the issue persists, contact us again. Thank you.