What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My Form is live and submissions are in "Please Wait" mode

    Asked by chrishardy on December 07, 2016 at 10:28 AM

    Need a little help with wordpress integration. All submissions are stuck in "Please Wait" mode.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on December 07, 2016 at 11:20 AM

    I did a test submission on the direct form link and it is working fine. I was not able to replicate the problem. Here's the thank you page:

    I tried it on the website URL you provided and I was able to replicate the issue. I was also stuck in the "Please wait..." button. See image below:

    Please try re-embedding your form but this time use the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If the issue persists, contact us again. Thank you.