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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Chrome troubles forms

    Asked by flydiscount.biz on May 17, 2012 at 11:23 AM

    Hello I am writing because I have problems with my forms
     In Chrome the forms are incomplete data is not named or buttons etc. send
      however, in explorer look good.

    This began today I made ​​all possible actions and not fix the problem can you help? thanks

    my site is www.flydiscount.biz


    Screenshot
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    Answered by pinoytech on May 17, 2012 at 11:29 AM

    Hi,

    Sorry for the incovenience that may have caused you today. Regarding on this issue, have you tried already embeding your form using iFrame and deleting your browser cache/cookies? If not, please give a try and let us know if the said issue still persist so we can further assist you.

    Thank you!

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    Answered by btimsah on May 17, 2012 at 02:19 PM

    This is really annoying. I have a similar issue. This same form was displaying fine in Chrome without the Iframe but all of a sudden it gets cut off and does not display properly. I have two forms on the page - one going down the sidebar which loads fine without the iframe version which I don't want to use. Why would i need to use the Iframe version for a form to appear in the middle of the page (content) but not for the sidebar? They both load fine in I.E. and again this was not an issue with this form a few days ago.

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    Answered by on May 17, 2012 at 04:28 PM

    Hello, I did what you suggest. But the problem persists i do not want to insert a frame because it always forms have worked well without it, I need to solve the problem thanks

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    Answered by flydiscount on May 17, 2012 at 04:37 PM

    Exactly, I have 2 forms on the same page
      a form loads fine and the other is cut
      and review all installed
    and uninstalled but still the same, but I have no problem in explorer

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    Answered by cpk on May 17, 2012 at 05:49 PM

    Just been having a nightmare day with forms not working properly in Chrome but working in IE. Problem was that the form was not on the top layer. The form looked fine when embedded and it tested offline ok. Just moved it to the top layer and now it works fine. Suggest you might have a similar problem, perhaps overlapping layers.

    Charles 

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    JotForm Support

    Answered by jonathan on May 17, 2012 at 08:25 PM

    @flydiscount

    Are you still having this issue? I checked your website and I was able to view the forms properly using Chrome

    This can be a browser related issue on the part of Chrome. Initially, I could not browse your website at all using chrome, but when chrome autmatically updated on my end I was now able to view the form. 

    Please update us. Thanks.

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    Answered by flydiscount on May 19, 2012 at 10:08 AM
    Hello I did all the changes, upgraded chrome, reinstall the form, updated
    myccs, the index of my page and the problem continues in chrome impossible
    to visualize the completed form, please help me thanks
    Cordiali saluti
    Adriana Sabiani*
    *www.flydiscount.biz
    Flydiscount.biz una filiale di FlyDiscount.Corporation e opera nel
    settore del turismo dal 2006 , sostenuto da fornitori di viaggi top e
    allegata alle norme IATA e le compagnie aeree
    Registro FlyDiscount Corporation public number 6623 MF 73194 Doc.1951874
    2012/5/17 JotForm Support Forum
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    Answered by gori-mathew on May 19, 2012 at 12:08 PM

    Hi,

    We apologize for the inconveniences caused by this issue. Please can you try using the IFrame code.

    On the Form Builder:
    1. Open "Setup & Share" tab on toolbar,
    2. Click on "Embed Form"
    3. Click on iFrame and copy the code provided.

    You must delete all code on that page and replace it with code provided on the steps described above.

    http://www.jotform.com/answers/43756-Embedded-form-not-working-in-Google-Chrome

    Lets know if this solutions helps.

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    Answered by flydiscount on May 21, 2012 at 01:37 PM
    Good afternoon we contact you again to notify that on our web pages are not
    displayed the forms properly in firefox or chrome
    We made all possible changes and contact forms are not displayed correctly, is
    not our source code or ccs
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    JotForm Support

    Answered by NeilVicente on May 21, 2012 at 07:11 PM

    @flydiscount

    Did you even bother trying my colleagues' suggestion of using iFrame embed codes for your form?

    See, the problem has to do with the html division on your site under which the form sits. The said html division <div id="columna1"> does not have an exact height defined. Therefore, the form's script is having issues with calculating the height for the form.

    The easiest solution for this problem is to use iFrame codes in place of the default script codes you have inserted on your webpage. Please give it a try, then get back to us if your problems do not get solved.