What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What do I always get this message after editing in the 'Advanced' menu?

    Asked by LehighLacrosse on December 07, 2016 at 12:41 PM

    The following images always appears after attempting to make edits in the 'Advanced Options' menu.


    Please help.



  • Profile Image
    JotForm Support

    Answered by Jan on December 07, 2016 at 02:17 PM

    You can only have 1 payment field on each form. You are getting this message because there is an existing payment field in your form. You can edit by clicking the wand icon or remove it if you like to add a new one.

    Hope that helps. Thank you.

  • Profile Image

    Answered by LehighLacrosse on December 07, 2016 at 03:01 PM

    I understand what the message reads, however I'm not trying to add another form of payment but instead edit the aesthetics of the form without having to erase the payment form that is already in place.



  • Profile Image
    JotForm Support

    Answered by Jan on December 07, 2016 at 04:49 PM

    You didn't mentioned any "aesthetics" issue in this thread(https://www.jotform.com/answers/1005915). Here's a screenshot:

    You can change the position, layout or aesthetic of the form elements using the Form Builder or the Form Designer.

    May I know what are you trying to achieve? It will be helpful if you can provide a screenshot of the issue. We might need to create a separate thread for that.

    We'll wait for your reply. Thank you.