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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform integrated with Dwolla and embedded on Google Sites page opens Dwolla login within Google gadget

    Asked by adhsband on December 07, 2016 at 12:47 PM

    I have a very simple payment form that integrates with Dwolla. I am embedding it on a Google Sites page by following your instructions for doing so, which does not involve embedding the source (and in fact I don't believe that Google Sites allows embedded JavaScript, but I haven't tried). Unfortunately when the Submit button is clicked, the Dwolla login window opens inside the Google gadget and doesn't function properly there. I have a very similar Jotform integrated with PayPal that I embed on the same Google Sites page and when Submit is clicked for that form, the PayPal page opens in the full browser window rather than inside the Google gadget, thus behaving correctly - I would like the Dwolla-integrated Jotform to behave the same way. Can this be achieved within the limitations of a Google Sites page (assuming embedding the form source is not an option) and if so how? Is this behavior due to something on the Dwolla login page such that I should contact Dwolla?

    Here is our development site, which has examples of both bad behavior (the embedded Dwolla payment form), and good behavior (the embedded PayPal payment form): https://sites.google.com/site/athensdrivebanddevelopmentsite/on-line-services/online-payment ...Feel free to do test submissions. 

    The Jotform with the Dwolla integration is here: 

    https://form.jotform.com/63408197802964 

    ...and the one with PayPal integration is here:

    https://form.jotform.com/52826040828961 

     

    Thanks very much.

    Page URL:
    https://sites.google.com/site/athensdrivebanddevelopmentsite/on-line-s<br/>ervices/online-payment

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    JotForm Support

    Answered by Kiran on December 07, 2016 at 02:51 PM

    I understand that the Dwolla login page is displaying within the form embed widget after submitting the form.

    However, the PayPal form submission is redirecting the form to PayPal login page completely. Is that you are referring to and you want the Dwolla integrated form to redirect to the full web page as PayPal does? If so, please confirm so that we can test it further and see what best we can do in this regard.

    We will wait for your response. Thank you! 

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    Answered by adhsband on December 07, 2016 at 02:53 PM

    Yes, I would like a full redirect like I get with the PayPal one. Thanks.

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    JotForm Support

    Answered by Kiran on December 07, 2016 at 04:07 PM

    Thank you for your confirmation. Please allow us some time to run few tests and get back to you with relevant information. If it is required, we'll forward the issue to our backend team and update you here.

    Thank you for your patience. 

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    JotForm Support

    Answered by Kiran on December 07, 2016 at 04:07 PM

    Thank you for your confirmation. Please allow us some time to run few tests and get back to you with relevant information. If it is required, we'll forward the issue to our backend team and update you here.

    Thank you for your patience.