Attached jpg images look corrupt

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    Asked on December 07, 2016 at 03:22 PM
    We have also had problems with the jpg images attached. At one point they looked good and now they look corrupt. In our premium account
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    Answered on December 07, 2016 at 03:35 PM

    User on other thread is having issues with images that are shown on the form. Do you have same issue? Or do you have issue with images that are uploaded to your form, when viewing them on submission page? 

    Please provide us more details about your issue. Also provide us ID of the form you are having issues with and if you have issues with uploaded images provide us ID's of submissions where images look corrupt. 

    I also saw that you are sub account user of account viresg. Is main user viresg also able to replicate same issue as you?

    Looking forward to your reply.  

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    Answered on December 07, 2016 at 09:56 PM

    That is the same issue we are having, along with some of the images beeing swaped out...


    I also want to know if it is possible to delete those corrupt images from the "Recently Used"

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    Answered on December 08, 2016 at 01:55 AM


    Thank you for contacting us. I am moving your problem to another thread. It will be answered in the URL below.