What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please explain the Submission Limits

    Asked by jumscheid on December 07, 2016 at 04:05 PM

    I'm looking at the submissions limits on the plans, and are those caps per month or annual?

  • Profile Image
    JotForm Support

    Answered by Jim_R on December 07, 2016 at 07:11 PM

    The answer to your question depends on which limit you're referring to. I've snipped a copy of our Pricing Page for your reference, highlighting only those limits that apply monthly (the rest is for the entire account):

    As a general rule of thumb, anything that has Monthly on our Pricing Page would apply monthly and will be replenished on a monthly basis too. So for the Submissions, there are 2 separate limits:

    1. Monthly Submission Limit - Highlighted on the screenshot above and differs per plan.

    2. Total Submission Storage - For the entire account, 500 for FREE and unlimited for THE REST.