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devin0316Asked on December 7, 2016 at 4:10 PM
I signed up for the bronze which was billed at $159. I then received an email a few days later showing that it is on sale for 50% off. But it will be billed at $114 for the year. Please switch me to the updated pricing, or do I need to cancel and sign up again?
According to your terms and conditions, I have 30 days to cancel the service for a full refund. I would just like to get a refund of the difference.
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Kevin Support Team LeadReplied on December 7, 2016 at 7:08 PM
I have already cancelled your current subscription and issued a full refund so please go ahead and upgrade your account again with the discounted price.
Do let us know if you have any question.