What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Won't allow me to downgrade my Jotform Package to the starter

    Asked by ckirby922 on December 07, 2016 at 04:21 PM

    I am trying to downgrade to the free subscription but it will not allow me to. I don't need to pay for this form anymore, as there will be no more submissions. Please downgrade me and do not charge for the $20 on December 15th. 

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    JotForm Support Manager

    Answered by Jeanette on December 07, 2016 at 07:13 PM

    No worries, this is now canceled .