Won't allow me to downgrade my Jotform Package to the starter

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    ckirby922
    Asked on December 07, 2016 at 04:21 PM

    I am trying to downgrade to the free subscription but it will not allow me to. I don't need to pay for this form anymore, as there will be no more submissions. Please downgrade me and do not charge for the $20 on December 15th. 

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    Jeanette
    Answered on December 07, 2016 at 07:13 PM

    No worries, this is now canceled .