What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    30 Refund?

    Asked by h2odemon on December 07, 2016 at 04:53 PM

    Hello. I purchased a paid plan on November 7th, 2016 and canceled 30 days later today, December 7th, 2016. When would I be able to expect to see the refund appear in my banking account? 

     

    Many thanks,

    - K

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    JotForm Support Manager

    Answered by Jeanette on December 07, 2016 at 07:16 PM

    I have performed the refund. You should see it back to the payment method in 3 to 5 business days.