Dont receive messages

  • printingms
    Asked on December 7, 2016 at 4:55 PM

    Hi I try to send me message trow my website, but dont work, can you help me?

  • Support_Management Jotform Support
    Replied on December 7, 2016 at 8:48 PM

    I checked the page you included on your post http://www.printingms.net/ but failed to find any forms embedded there.

    Since you never mentioned which form you're having issues with, along with the email address in question, I checked your Account's Email History instead and this is what I found:

    Dont receive messages Image 1 Screenshot 20

    Related guide: How-to-View-All-Your-Form-Email-History 

    That submission was for this form https://form.jotform.com/53310621098146

    I also tried my luck with all the forms you have (3 forms in total) and all of them have this email address as the recipient printingms@gmail.com

    That email address looks good and is NOT on our Bounce List. If you could get back to us with a bit more info (like, the exact Form URL/ID you're having issues with, the email address where you're not receiving messages, and so on) then we can better assist you.

    On the other hand, if we misunderstood your question and you're having an entirely different issue, just get back to us with a bit more info and a clearer description of what your issue is about.

  • printingms
    Replied on December 7, 2016 at 9:45 PM
    🙄..... ok
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  • printingms
    Replied on December 7, 2016 at 9:45 PM

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