- gravenimagetattooAsked on December 07, 2016 at 06:33 PM
Can you tell me if there is something wrong with my account? I just sent a test submission and it didnt go through.
- JotForm SupportChriistianAnswered on December 07, 2016 at 10:30 PM
Your email address was previously added to the bounce list, which is why you were not receiving the notifications. However, it appears that the address is no longer in the bounce list, so the latest emails are now being sent successfully. I have sent a test email to your address. Please check your inbox to confirm that the emails are now being sent.
To prevent further bouncing related issues, please see our guide here on How to Prevent Email Bouncing Related Issues. Then to check and remove an address from the bounce list, you may refer to our guide here: How to Remove Your Email Address from Bounce List
Please let us know if you need further assistance.