Saving, page breaks and page collapse

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    Asked on December 07, 2016 at 09:38 PM


    we have a very long form that i want people to be able to save as they go.  I have therefore set it up as you suggest in your guide.


    am i right in thinking that the information will only save when someone clicks on next in a page break?


    I really need to be able to use the page collapse tool to use conditional logic for large sections of the form. Eg asking someone how many prior pregnancies they have had if its 4 then they need to complete 4 large sections but if its 1 they only need to complete 1.  When someone only needs to complete the details of one pregnancy and conditional logic is used with the collapse tool the page breaks remain and the person has to navigate past lots of blank page breaks.  Is there any way around it?  If i remove the page breaks then it will flow perfectly but then the data isn't saved is it if someone leaves the form

    Could you please advise....if you can follow what I'm talking about!

  • Profile Image
    Answered on December 08, 2016 at 01:58 AM


    Forms are saved when you use the page break actually. I mean it does not matter even if you press next or back. The form is saved regardless. But you are kind of right, it does not seem to save momentarily. 

    About the conditional issue; I can see that you have too many conditions however, most of them are show/hide fields conditions. For the collapse sections you can use "Skip Page" conditions in order to avoid your users to navigate trough blank pages. This way you can also avoid the possibility of the form is not saving. 

    I can also see that you have some broken conditions due to missing fields errors. Please try disabling or deleting them as they might affect the functionality of the rest of your conditions. 

    Please contact us again if you need any further assistance.