I am unable to edit pricing on a registration form I have created.

  • mabb
    Asked on December 7, 2016 at 10:00 PM

    In the payment wizard, when I hover over the "i" next to the Early Bird Registration price, for example, a message says "special pricing property in "Days" overwrites main product price".   I then edited the price for the "Days" option (from $100 to $110 per day), pressed "Save Option", which it did (new price = $110 per day), and "Save Product", which it did not - old price of $100 per day is still showing on the form!

    Jotform Thread 1006419 Screenshot
    Page URL: https://www.jotform.com//?formID=63345526281961
  • Ashwin JotForm Support
    Replied on December 8, 2016 at 2:17 AM

    Hello mabb,

    I did check your form and found that found that the price of 110 is saved correctly. It also reflect in your form as well. Please check the screenshot below:

    I am unable to edit pricing on a registration form I have created Screenshot 20

     

    I would suggest you to please test your form again and get back to us if the issue persists. Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.

    We will wait for your response.

    Thank you!