What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are submissions?

    Asked by jessie  on December 07, 2016 at 10:07 PM

    By submissions do you mean when someone completes the form? 

    and if so are you only allowed 100 people to complete the form each month on your free version?

    Thank you

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    JotForm Support

    Answered by amy on December 08, 2016 at 02:21 AM

    Hello Jessie,

    One submission is when a form user hits the submit button on any of your forms. In a JotForm free account, you can receive up to 100 submissions in a month. You can have maximum 5 forms in your account, but all of them put together can only receive up to 100 submissions.

    If this limit is reached, all your forms will be disabled and form submission will not be possible. You will have to upgrade your account or wait for the first day of the following month when the submission counters are reset.

    If you need further assistance, please let me know.

    Kind Regards.