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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Bounce list: I can not receive my notification e-mails

    Asked by JustLoveAnimals on December 07, 2016 at 10:11 PM



    my forms are not being emailed to me, can you please check this out and let me know if I need to change something on my account.


    Thank you,

    Jordan Illingworth 

    Page URL:

  • Profile Image
    JotForm Developer

    Answered by Helen on December 08, 2016 at 02:21 AM

    Hi Jordan,

    Thank you for contacting us.

    I have checked your e-mail address for used notification e-mail and realized that your e-mail was in our bounce list. 

    I have removed it, you can receive your notification e-mails now. You may have a look at them to learn how to prevent e-mail bouncing issues and how to remove your e-mail from bounce list if it is in. 



    Please let us know if you need any further assistance.