What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When a Stripe subscription is set to charge a customer later, does this set the customer on a trial period or simply not associate them with a plan?

    Asked by Hugh McKenzie on December 08, 2016 at 12:58 AM
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    JotForm Developer

    Answered by Helen on December 08, 2016 at 03:52 AM

    Hi Hugh,

    Thank you for contacting us.

    You can use the link provided by Jotform on your form submissions page or through email. I think clicking the link over email would be quite convenient instead of logging in to your Jotform account and check your form submissions page.

    Once you clicked this link,  it will be set the customer on trial period. In other words, if you do not click "Charge Customer now" link , the trial method will not begin for a customer.

    I hope this information help to you. If you have any questions or issue, feel free contact us.