I made mistake and buy upgrade silver, I wanted buy Bronze, If I downgrade I will Charge only for Bronze ?

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    natia_basisbank
    Asked on December 08, 2016 at 02:37 AM
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    Chriistian
    Answered on December 08, 2016 at 04:04 AM

    Hello,

    I checked your account and I see that you are currently downgraded to Bronze. The charge for upgrading to silver was carried over to your bronze plan. So you still have remaining balance on your account. Please check your account invoice for more details. https://www.jotform.com/invoice?u=natia_basisbank&id=2016-12-08_03:12:25.

    Please refer to this guide: How to Check Invoices.

    Do let us know if you need further assistance.
    Regards