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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I made mistake and buy upgrade silver, I wanted buy Bronze, If I downgrade I will Charge only for Bronze ?

    Asked by natia_basisbank on December 08, 2016 at 02:37 AM
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    JotForm Support

    Answered by Chriistian on December 08, 2016 at 04:04 AM


    I checked your account and I see that you are currently downgraded to Bronze. The charge for upgrading to silver was carried over to your bronze plan. So you still have remaining balance on your account. Please check your account invoice for more details. https://www.jotform.com/invoice?u=natia_basisbank&id=2016-12-08_03:12:25.

    Please refer to this guide: How to Check Invoices.

    Do let us know if you need further assistance.