What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to adjust timezone for my account?

    Asked by gpannier on December 08, 2016 at 06:21 AM


    We have a problem with the "time of registration" of soumissions to our questionnaire.

    It seems that there is a lag of 6 hours (perhaps time difference between you and France ?)

    Therefore our results are distorted...

    Can this be resolved please ?

  • Profile Image
    JotForm Support

    Answered by Nik_C on December 08, 2016 at 06:29 AM

    Sure, please follow this:

    1. Go to your Settings page: https://support.jotform.com/myaccount/settings

    2. Adjust Time zone to match yours:


    Feel free to get back to us if you have any additional questions.

    Thank you!