How do I change the credit card used for the account?

  • billcastro
    Asked on December 8, 2016 at 7:37 AM

    The account is being transferred to another person. I no longer wish to use my own credit card to pay for the subscription. How do we change the credit card details?

  • Helen
    Replied on December 8, 2016 at 8:04 AM

    Hi,

    Thank you for contacting us.

    I have checked your account and payment method and realized that your payment method was "FastSpring". You can change the credit card details, you should go to your Account > Billing section > Payment Method > Change Credit Card. Here is a link: https://www.jotform.com/myaccount/billing. Just click "Change Credit Card". 

    How do I change the credit card used for the account? Image 1 Screenshot 20

    Here is a guide helps to you for to change credit card information: https://www.jotform.com/help/330-How-to-Update-My-Subscription-s-Payment-Method-FastSpring-

    If you have any questions or issue, feel free contact us.