What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form disabled?

    Asked by Niraj Soni on December 08, 2016 at 08:03 AM

    http://tests.mettl.com/drive/Candidate-Registration-Form-Syntellect-2016/

    hello I have the problem when I was going to this link , The link prompt as "This form is currently unavailable". So, can you please help me ?

  • Profile Image
    JotForm Support

    Answered by Charlie on December 08, 2016 at 08:36 AM

    Hi,

    I've checked your form and it seems like it is currently disabled. You can enable it by following this guide: https://www.jotform.com/help/180-How-to-enable-disable-a-form 

    However, I noticed that your form is asking for a "Pin Code". Please note that we do not allow users creating forms that ask for sensitive information like login credentials, passwords, credit card information, pin codes and the likes. This is a violation of our Terms of Use

     

    This might also explain why the form might be disabled, we have an anti-Phishing system that checks form for any violations, if it finds one, then it will flag the form as spam and will suspend your account which would result to the form being disabled. 

    Please do read our terms and update the form and remove fields that may contain sensitive information. 

    I hope that helps.

  • Profile Image
    JotForm Support

    Answered by Charlie on December 08, 2016 at 08:37 AM

    If you are not the owner of the form, then please do contact the one who created or manages it and let him/her know about the issue.