What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Zip Code 92011 not working on address field

    Asked by crystalaarc on December 08, 2016 at 09:58 AM

    when a client enters zip code of 92011 they receive an error.  how can we fix that?

    Page URL:
    https://form.jotform.com/63415481045957

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    JotForm Support

    Answered by Kiran on December 08, 2016 at 10:38 AM

    I have tried submitting your JotForm using the Zip code 92011 and was able to submit the form without any issue.

    Are you still experiencing any issue with the form? If so, please try submitting the form using an incognito/private window to see if that works. Please let us know if the issue still persists. We will be happy to assist. 

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    Answered by crystalaarc on December 08, 2016 at 11:45 AM
    Thank you it is working now. ☺
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