What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I set up a form autoresponder and remove the area code part of phone number?

    Asked by kfaillace on December 08, 2016 at 11:00 AM
    Additionally, I would like to tweak some items on my form and would like to speak to a representative to walk me through it. Can we setup time for a phone call?
  • Profile Image
    JotForm Support

    Answered by Charlie on December 08, 2016 at 11:11 AM

    Hi,

    I'm sorry, but we do not have a phone support. But we do try our best to help our users using our forum page. Although we advise that you open one thread post per question so that we can better discuss you. 

    May we know what "tweaks" you are referring? Is it an advance function or design?

    We'll wait for your response.

  • Profile Image

    Answered by kfaillace on December 09, 2016 at 11:44 AM
    Thank you.
    1) I would like to send a custom automated email with form information to the email address that submits the form. I cannot figure out how to do this.
    2) I would like to remove the Area Code from the Phone Number field.
    Any guidance would be appreciated!
    Krystina
    Krystina Faillace
    Owner and Artist
    Brushing Bride
    2601 Pennsylvania Ave, Unit 321B
    Philadelphia PA, 19130
    267-627-4336
    http://www.brushingbride.com
    @brushingbride
    ________________________________
    ...
  • Profile Image
    JotForm Support

    Answered by david on December 09, 2016 at 12:51 PM

    1) I would like to send a custom automated email with form information to the email address that submits the form. I cannot figure out how to do this.

    To send an email to an address entered in the form, you would set up a form autoresponder.  Here is how to do so:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    2) I would like to remove the Area Code from the Phone Number field.
    Any guidance would be appreciated!

    The phone number field distinguishes itself from a regular textbox by having an area code field.  If you need only a single entry for the phone number, add a textbox field to the form and label the field "Phone Number":