What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I add payment options to my form?

    Asked by etagg on December 08, 2016 at 12:09 PM

    I want to make sure I am doing this correctly. My form is the same on several websites but money will need to go to different accounts depending on which property they fill out the form for. I would like to speak to someone so I can fully understand what all my options are. Thank you!

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    JotForm Support

    Answered by Mike_G on December 08, 2016 at 01:26 PM

    I would like to apologize, however, we do not have phone support and the beset way that you can contact us is here, in the support forums which is, by the way, available 24/7.

    With regards to your concern of adding payment options to your form, are you planning to have multiple payment fields in your form?

    That is normally not allowed in a single form, however, there is a workaround.



    You may also refer to the Payment Forms section of our User Guide to learn more about setting up Payment Forms.


    Then, if you have any questions or you need further assistance, please do not hesitate to get back to us and we will glad to help you.

    Thank you.

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    Answered by etagg on December 08, 2016 at 02:22 PM

    The form I have with you is an Application for a rental property. We rent apartments and we've created a way (via JotForm) to allow prospects to apply online. My application is the same for each property (I have 11 properties). My plan for adding a payment field is so these prospects can submit their $50 application fee (required) in order to submit. With JotForm, I've noticed that when I edit 1 thing on the application, it changes it on each website that it's associated with (very convenient btw); but I think this may pose a problem with the payment field. Why? Well, since I have 11 properties to choose from, I want to make sure the $50 goes into the correct Square account. Is there a way to set a condition where if the prospect selects "The Lofts", then the $50 payment will go into the account associated with "The Lofts"? We have different bank accounts for each property. I'm hoping there is a way to set it up like I have with the email notifications. For example, when the prospect selects "The Lofts", fills out the application, and clicks Submit, it goes directly to the email for our leasing agents at The Lofts to let them know an application has been submitted. Same thing goes for the other 10 properties. I hope I am making sense. Help?

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    JotForm Support

    Answered by Welvin on December 08, 2016 at 03:53 PM

    Unfortunately, this is not possible in one single form. You have to create one form for each location in the dropdown. You have 11, so you have to create 11 forms. You can then embed the 11 forms in one base form then show each base on the selected location.

    Basically, the steps from this guide https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form.

    You can just clone the existing form and edit the Square integration, clone it 10 times.


    Let us know if you need further assistance.