What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to cancel our subscription. Thank you

    Asked by Aaron Cuadra  on December 08, 2016 at 12:44 PM

    I am the Office Manager for Mixpanel in San Francisco.  Louise Lamb, who no longer works with us, signed up for a monthly plan.  We would like to cancel that.  Can you please confirm.

     

    Thank you!

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    JotForm Support

    Answered by david on December 08, 2016 at 01:29 PM

    I have cancelled the subscription for the llamb account associated with your former colleagues' email address.  The subscription will no longer be charged.