What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I stop the coding from being in the email submission response?

    Asked by dbunchofus on December 08, 2016 at 01:19 PM

    We have the submissions receipts come in via email and for some reason the coding for the form is coming through. Please assist in fixing this.

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    JotForm Support

    Answered by BDAVID on December 08, 2016 at 02:08 PM

    Please try the following:

    1) Go into the edit mode of your notification.

    2) Copy the whole content.

    3) Delete the notification.

    4) Create a new one, select the whole content and delete it.

    5) Paste the content you copied from the old notification.

    6) Save your form.

    Let us know if you need more help, we will be glad to assist you.