What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Payment Verify Integration

    Asked by 4seasonsscmarketing on December 08, 2016 at 01:50 PM

    Every time I try to verify the payment integration with our authorize.net account it says unable to verify.  Why?   

  • Profile Image
    JotForm Support

    Answered by BDAVID on December 08, 2016 at 02:29 PM

    Please contact your Authorize.net support in order to make sure your credentials(API login ID, and Transaction Key) are correct. 

  • Profile Image

    Answered by ducartours on January 11, 2017 at 07:52 PM

    I am also having this problem. My ID and Key were working fine until recently. Also... where it reads " Fill out the form and press verify to see if your payment integration has been configured successfully." How do I fill out form? It won't let me in this view . Help 
  • Profile Image
    JotForm Support

    Answered by olivia on January 12, 2017 at 02:06 AM

    Hi ducartours,

    I have opened a new thread about your issue.

    Please follow your issue from this thread: https://www.jotform.com/answers/1032414

    Thank you.