What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My product has a lock on the special pricing for option?

    Asked by energfit on December 08, 2016 at 03:08 PM

    Am I missing something or need to alter setup in some way to unlock the special pricing in product options?

    Thanks.

    Screenshot
  • Profile Image
    JotForm Support

    Answered by david on December 08, 2016 at 06:15 PM

    I checked your form and special pricing looks to be enabled for both of the products:

    https://www.jotform.com/help/265-What-is-Special-Pricing

    It is only possible to use one special option per product.  If you are still unable to get this working how you would like on your end, let us know and we will be happy to have another look.