What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why will jot form not allow me to fill in fields and look crowded on my apple, using chrome as browser

    Asked by darren  on December 08, 2016 at 03:48 PM


    Page URL:

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    JotForm Support

    Answered by BDAVID on December 08, 2016 at 08:09 PM

    There is a lot of CSS code that is making the form style messed up. I have cloned your form and I am modifying it, so it displays correctly, so the form can be filled and not crowded. I will get back to you as soon as I fixed it.

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    JotForm Support

    Answered by BDAVID on December 08, 2016 at 09:12 PM

    Hi again, this is my fixed version of your form: https://form.jotform.com/63428108167962 

    Please check it in your end, and if you like it, you can clone it as shown on this guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    In order to fix it, I had to basically do the following:

    1) Load the cloned version in old interface by adding &old to the end of the URL:

    2) Remove the whole CSS code from Preferences>>Form Styles>>Inject Custom CSS area:

    3) I paste the removed code into a text editor(Sublime text), and started to debug unnecessary code, long story short, I reduced the code from  994 to 106 lines.

    Hope you like it. Let us know if you need more help.

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    Answered by darren  on December 08, 2016 at 10:45 PM
    Thanks very much for your prompt help.. i will let you know asap
    Sent from my Samsung Galaxy smartphone.
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    Answered by darren  on December 10, 2016 at 03:44 AM
    Your form worked well for my Apple thank you very much, way to clever for me.
    I shall pass all this onto Jazz who deals with this side of everything and hope she gets onto our end of things quick.
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    JotForm Support

    Answered by Mike on December 10, 2016 at 04:53 AM

    I have added David's CSS to your form and expanded some fields to fix the layout.

    Please re-check the form now.

    Thank you.