Not able to properly enter text into the input box

  • recorr
    Asked on December 8, 2016 at 8:35 PM
    when attempting to enter text into already existing text (placing the cursor in the middle of a sentence to add text) on a Safari browser, the first character you type goes where you want it to go, but everything else bounces to the end of the sentence.
  • BJoanna
    Replied on December 9, 2016 at 12:40 AM

    Is this happening on your live form? I made several tests on Safari browser simulator, but I was not able to replicate mentioned issue. I am also not able to replicate it in other browsers. 

    Is this happening on your standalone form or on your embedded form? 

    If your form is embedded, please provide us URL of your webpage.

    You can also try to test your form on some other device. If you are able to enter text correctly on other device, than most likely issue is related to your browser cache and you can clear it to resolve your issue.

    Let us know if you need further assistance.