Bounce list

  • seohrstst
    Asked on December 9, 2016 at 3:11 AM

    Dear

    Every time someone submit a form our email info@avalonskolan.se ends up in bounce list so we don not get any notification until we have removed the email from the list, and next time anyone submit a form the email is in the bounce list again, this is for all our forms :-(

    Best regards

    Stefan Öhrström

  • Chriistian Jotform Support
    Replied on December 9, 2016 at 3:30 AM

    Hi,

    Sorry for the inconvenience.

    I checked your email (info@avalonskolan.se) and it was in the bounce list again so I removed it. To prevent your email going back to the bounce list we recommend you to use SMTP settings so that you have the control over your emails. Here's a guide on How to Setup SMTP for a Form.

    You can also check this article to prevent email bouncing related issues: How to Prevent Email Bouncing Related Issues.

    If issue still persists, do let us know.
    Regards