What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Bounce list

    Asked by seohrstst on December 09, 2016 at 03:11 AM


    Every time someone submit a form our email info@avalonskolan.se ends up in bounce list so we don not get any notification until we have removed the email from the list, and next time anyone submit a form the email is in the bounce list again, this is for all our forms :-(

    Best regards

    Stefan Öhrström

  • Profile Image
    JotForm Support

    Answered by Chriistian on December 09, 2016 at 03:30 AM


    Sorry for the inconvenience.

    I checked your email (info@avalonskolan.se) and it was in the bounce list again so I removed it. To prevent your email going back to the bounce list we recommend you to use SMTP settings so that you have the control over your emails. Here's a guide on How to Setup SMTP for a Form.

    You can also check this article to prevent email bouncing related issues: How to Prevent Email Bouncing Related Issues.

    If issue still persists, do let us know.