What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I lower my upload space?

    Asked by socialskoop on May 17, 2012 at 08:56 PM

    Was told my account has exceeded my upload space....how do I lower it?

  • Profile Image
    JotForm Support

    Answered by jonathan on May 17, 2012 at 10:12 PM


    You can do so by deleting some of your submissions. Specifically, those with attachements on them.

    Deleting submissions in the submission report will free up the space.

    BUT please be inform already that when you DELETE a submission, yuo will not be able to get them back anymore. It will be gone pemanently

    You may want to download them first to have copies before deleting.

    Please exercise caution.