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proresortAsked on December 9, 2016 at 4:42 AM
I cancelled in late October but you billed me for November. Please credit me for November and make sure you do not bill be ever again!!!
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Ashwin JotForm SupportReplied on December 9, 2016 at 6:36 AM
Hello proresort,
I did check your account but did not find any attempt to cancel your subscription.
Upon your request, I have gone ahead and cancelled your bronze monthly subscription. I have also processed the refund for your last subscription payment. Please allow 3-7 days for the amount to reflect in your account.
Please note that your account is now downgraded to free plan.
Thank you!