- proresortAsked on December 09, 2016 at 04:42 AM
I cancelled in late October but you billed me for November. Please credit me for November and make sure you do not bill be ever again!!!
- JotForm Supportashwin_dAnswered on December 09, 2016 at 06:36 AM
I did check your account but did not find any attempt to cancel your subscription.
Upon your request, I have gone ahead and cancelled your bronze monthly subscription. I have also processed the refund for your last subscription payment. Please allow 3-7 days for the amount to reflect in your account.
Please note that your account is now downgraded to free plan.