File upload Error

  • Profile Image
    Asked on December 09, 2016 at 04:57 AM

    Dear support,

    We have a problem with uploading file (images, tst, all type), see the attachment below.

    the problem appear in submission data from all of my form.

    If we try to click the image/file link and the error appear

    404 Not Found : /jufs/sumberrizki/63415204758456/357081019431621657/IMG_20161209_151351-1024x768.jpg



    We see also the broken icon at the image thumbsnail. Please help us to solve ths problem immediately. 



  • Profile Image
    Answered on December 09, 2016 at 06:54 AM


    Thank you for contacting us.

    Sorry for this inconvenience. Our problem about uploading file is fixed now. I have checked your form and tried to upload a file but I can not replicate the same issue. As you can see:

    Also, I have checked your submissions, the images was shown at the submissions that I sent.

    Thank you for your understanding.Please check it again and let us know if you need any further assistance.

  • Profile Image
    Answered on December 09, 2016 at 11:45 AM

    ok Thanx a lot Helen