What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, we don't have an option to receive the submission as a CSV file. When someone completed your form, you will receive an email with a PDF attachment, if it is enabled.
You can manually export the form submissions to a CSV file. Here's a guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF.
You may also create a CSV report, here's the user guide: How-to-create-a-CSV-Report.
If you have any questions, let us know. Thank you.